Privacy Statement

We have prepared this privacy statement (“Privacy Statement”) to explain to you how we collect, use, and share information and Personal Data we obtain through your use of the Internet sites and online services (“Services”) that are operated by, controlled by or affiliated with Smart Mobility International Commercial Agencies LLC, and any of its subsidiaries, affiliates, brands and entities that it controls.

This Privacy Statement only covers information collected through the Services and via direct communications between you and Smart Mobility International LLC, and, unless otherwise notified to you, does not cover any information collected through any other website, application, or otherwise by us (unless specifically stated), including when you call, e-mail, WhatsApp, or communicate with us in any manner other than through the Services. By using the Services, you consent to such collection, use and sharing of your information and Personal Data and agree to the terms of this Privacy Statement. 

We will only process your Personal Data in accordance with applicable data protection and privacy laws.

1. Information We Automatically Collect

We and our third-party service providers (including content, advertising, and analytics providers) automatically collect certain information from your device or web browser when you interact with the Services (“Usage Data”) to help us understand how our users use the Services and to target advertising to you. For example, each time you visit the Services we and our third-party service providers may automatically collect your location, IP address, mobile device identifier or other unique identifier, browser and computer type, clickstream information, access time, the Web page you came from, the Web page(s) that you access during your visit and your interaction with content or advertising.

We and our third-party service providers use such Usage Data for a variety of purposes including to diagnose problems with our servers and software, to administer the Services, to gather demographic information and to target advertising to you on the Services and elsewhere online. The Usage Data we collect is generally non-identifying, but if we associate it with you as a specific and identifiable person, we will treat it as Personal Data.

2. Cookies and Local Storage

We use cookies and local storage to track your activities. Cookies and local storage may be set and accessed on your computer. Upon your first visit to the Services, a cookie or local storage will be sent to your computer that uniquely identifies your browser. “Cookies” and local storage are small files containing a string of characters that is sent to your computer’s browser and stored on your device when you visit a website. Many major Web services use cookies to provide useful features for their users. Each Web site can send its own cookie to your browser. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you will not be able to sign in to the Services or take full advantage of our Services. Additionally, if you clear all cookies on your browser at any point after setting your browser to refuse all cookies or indicate when a cookie is being sent, you will have to again reset your browser to refuse all cookies or indicate when a cookie is being sent.

3. Insight Tags

We use “insight tags,” which are small graphic files that allow us and third parties to monitor the use of the Services and collect Usage Data. An insight tag can collect information such as the IP address of the device that downloaded the page, the URL of the page, the time and length of time the page was viewed, the type of browser that retrieved the tag, and the identification number of any cookie previously placed by that server on your computer.

We use insight tags, either provided by us or by our third-party advertisers, service providers and ad networks, to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and Services and use them in combination with our cookies to provide offers and information of interest to you. Insight tags also enable ad networks to serve targeted advertisements to you when you visit the Services or other websites.

4. Log Files

A log file is a file that records events that occur in connection with your use of the Service, such as your service use data. We collect log files and other usage information when you access, use and interact with the Services (even if you have not created an account or logged into your account on the Services), including IP address, date and time that you signed up for an account, language setting, browser type, operating system type, internet service provider, referring/exit pages, page you requested, user agent, date and time stamps, clickstream data, and information about your search and click activity.

5. Additional Tracking Technologies

Our Services utilise various tracking technologies to collect information about your installation, use, and updates, as well as details about your device, including unique mobile device identifiers (UDIDs) and other technical identifiers. These technologies gather data on your device and app usage, including the content you interact with, such as pages, videos, ads, and items you download, along with the duration and frequency of your interactions. Unlike browser-based cookies, these tracking technologies cannot be controlled through browser settings.

We also employ location-identifying technologies like GPS, WiFi, and Bluetooth to collect location data when you enable location-based services. This data helps verify your device’s location and tailor content and advertising based on that location. Additionally, other technologies are used to collect similar information for security and fraud detection, which are essential for the operation of our sites and business.

6. Information You Choose To Submit

You can visit the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual (“Personal Data”). If, however, you wish to submit an inquiry or become a member of the Services, you are required to provide certain Personal Data (for example, your name and email address), and you must also provide a username and password. We use your Personal Data to fulfil your requests for products and services, to improve our Services, to contact you from time to time about us and our products and services, and as otherwise described in this Privacy Statement.

We refer collectively to all information we collect that is not Personal Data, including Usage Data, demographic data and de-identified Personal Data, as “Non-Personal Data”. If we combine Non-Personal Data with Personal Data, we will treat the combined information as Personal Data under this Privacy Statement.

You may choose to enter contests, participate in surveys, subscribe to newsletters, comment articles, use message boards, group chats, photo upload areas, reader ratings and reviews, save articles or other content on our Services, contact us and customer support areas, and areas that allow you to register for WhatsApp messaging and mobile alerts, or otherwise interact with us in similar ways (“Interactive Areas”). These Interactive Areas may require that you provide Personal Data corresponding with the activities. You understand and agree that the Interactive Areas are voluntary and that your providing Personal Data for those activities will be collected and used by us to identify and communicate with you. In certain circumstances, we may share that Personal Data with sponsors, advertisers, affiliates or other partners. When you take a survey or respond to a poll on the Services, in addition to recording your responses, we may record your IP address and/or other identifiers in order to provide an outcome (for surveys), report and analyse your survey results, or record your vote as part of the final count (for polls). We may also use and disclose this information for advertising purposes as described in this Privacy Statement.

In addition, you are required to provide certain Personal Data when you submit a job application and supporting materials. You can also choose to submit or we may collect additional information about yourself, such as demographic information and information about your preferences and interests. Failure to provide any required Personal Data will prevent us from being able to provide the Services you request (e.g., member registration or submission of job application) or otherwise inhibit our ability to provide the Services.

Here are examples of User Information we may collect:

Contact Data: your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials: passwords, password hints, and other information for authentication and account access.

Demographic Data: demographic information including your age, gender, and country.

Transaction Data: data necessary to process your payment if you make a purchase, including your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. With the exception of partial data such as the last four digits of your credit card, Payment Data will be collected directly by our third-party payment processors, and we will never collect, store, or otherwise process this information.

Profile Data: your username, interests, favourites, and other profile data.

Content: the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide to customer support. We also collect the content of your communications as necessary to provide you with the services you use.

CV Data: to consider you for a job opening if you submit an application to us, including your employment history, writing samples, and references.

Survey Data: we may also survey visitors about various topics, including events and experiences, media consumption preferences and how we can improve our Services. Responding to our surveys is entirely voluntary.

Public Posts: information when you submit something to be displayed on our Services. Any communication you submit or that may be posted to a publicly viewable area of our Services, such as a comment on an article or a review, is a public communication and may be viewed by the general public. Therefore, you acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit to such areas via our Services, whether or not your submission includes Personal Data. If at any time you display your Personal Data in any communication submitted to such areas, other individuals may collect and use your Personal Data. We are not responsible for, nor can we guarantee the protection of, any Personal Data you disclose in a communication submitted to such areas for posting or contained in an email or other communication submitted to us for such posting, and thus, you acknowledge that if you disclose Personal Data in any such material, you do so at your own risk.

7. Information From Other Sources

We may supplement the information we collect with outside records in order to learn more about our users, to better tailor the content and offers we show you, and for other purposes. We may receive this information about you from public sources or third parties, including but not limited to consumer data resellers, social networks, and advertisers. We may combine the information we receive from those other sources with information we collect through the Services. In those cases, we will apply this Privacy Statement to the combined information. Examples of information from public sources or third parties include:

Analytics and Advertising Data: We may receive various types of Personal Data and Usage Data from our third-party partners and vendors, such as analytics data about your visits to our Services, reporting information about ad campaigns, information about your browsing behaviour, interests, or preferences, and contact information.

Purchases: We may receive Personal Data about you from first and third parties when you buy things through our Services or when you buy things from a third party after clicking on a link in our content. This information may include your contact details and financial and other details related to the transaction from providers of technical, payment and delivery services.

Referrals: Your Personal Data may be provided by other users of the Services (for example, if your email address is entered into the Services by a friend referring you to the Services).

Third-Party Connections: If you use a third-party connection or log-in (such as Facebook Connect or Google) in connection with the Services, we may receive your name, email address and/or profile photo from those third-party services or other information available about you or collected from you on those services.

Other Sources: We may also supplement the Personal Data we collect from you with other information from third parties, including third-party vendors, affiliate network operators, referral sources, social networking sites or services (such as Instagram), and publicly-available sources.

8. Processing and Use of Information

We use the information we collect, including Personal Data and Usage Data to help us provide a better experience for you on our Services.

These uses include, but are not limited to, the following:

  • Improve your personal user experience.
  • Market and advertise to you, including via email.
  • Provide customer service and respond to your inquiries.
  • Inform you about updates to the Website or related items.
  • Enable you to use our Services, process the information you provide, and complete your transactions.
  • Create an account or profile and share certain information with other users.
  • Send you notices, updates, and administrative messages, including text alerts.
  • Allow you to share content with others through our Services.
  • Process job applications you submit.
  • Provide you with information, products, or services you request or that we believe will interest you.
  • Personalise the Services and tailor content and advertisements for you.
  • Enhance our Services and content.
  • Monitor and analyse how our Services are used.
  • Detect, investigate, and prevent fraudulent or illegal activities, ensuring the security of our Services.
  • Comply with regulatory and legal obligations.

9. Anonymous Data

When we use the term “anonymous data,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third-party. We may create anonymous data from the Personal Data we receive about you and other individuals whose Personal Data we collect. Anonymous data will include analytics information and information collected by us using cookies. We make Personal Data into anonymous data by excluding information (such as your name or other personal identifiers) that makes the data personally identifiable to you. We use this anonymous data to analyse usage patterns in order to make improvements to our Services.

10. Your Rights

You have several rights regarding your Personal Data:

  • The right to be informed about the processing of your Personal Data.
  • The right to access, update, and/or correct your Personal Data.
  • The right to portability of your Personal Data.
  • The right to file a complaint with the data protection authority in your jurisdiction.
  • The right to request that we delete any of your Personal Information that we collected from you and retained, unless an exception applies.

You can exercise these rights by contacting us using the information provided in the contact section of this Privacy Statement. Once we receive and confirm your verifiable consumer request, we will process the request. For deletion of data, we may retain Personal Information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service providers to perform certain actions, such as detecting security incidents and protecting against fraudulent or illegal activity.

11. Contact

If you have any questions about this Privacy Statement, please feel free to contact us by email at: privacy@smartmobilityint.com. Our mailing address is: Smart Mobility International Commercial Agencies LLC, Star Tower Corniche, Abu Dhabi. We will confirm receipt of your request within 14 days.